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Monday, October 22, 2018
Main: (614) 723-9323
Contact: orders@sadiebabysweets.com

Answers To Common Questions

PAYMENT METHODS

Q. What form of payment do you accept?

You can pay for your online order using a major credit card or check. In the Sadie Baby Sweets shop you can pay with a credit card or cash.

PREPAYMENT AND DEPOSITS

Q. Do I need to pre-pay or place a deposit?

We kindly request full payment in advance for all orders. To book event sweets tables a 25% deposit is requested to “SAVE THE DATE” and the final balance is due 2 weeks before the event.

ORDER LEAD TIME

Q: How far in advance should I place my order?

We recommend that you call us to place your order at least 2 weeks in advance but always give us a call just in case. We do our best to accommodate orders, however, the more notice you give us, the more likely we will be able to fulfill your request.

Sweets tables should be booked at least 2 months in advance. Please allow more time during peak seasons.

MINIMUM QUANTITIES

Q: Is there a minimum quantity order for flavors?

We sell all the sweets by the dozen. One flavor per dozen.

PRODUCT CUSTOMIZATIONS

Q. Can I customize my cake pops for a specialty theme or event?

Yes! We can completely customize sweets to match your party or special event. Please provide the colors and any inspiration photos for reference.

FLAVORS PER DOZEN

Q. How many flavors or colors can I have per dozen?

We offer up to two colors and one flavor per dozen. For alternative options on special or larger orders, please contact us.

EVENT CATERING

Q. Does Sadie Baby Sweets Cater?

Sadie Baby Sweets creates beautiful sweets tables for all types of celebrations. We cater events ranging from weddings and graduations to birthdays and corporate banquets.

You\\\’ll enjoy the process. We work closely with you and provide a dynamic selection of options you can mix and match. You\\\’ll be able to create the perfect look for a stunning and delicious dessert spread.

And yes, we offer drop-off catering services or pick up.

Have questions give us a call.

KEEP THEM FRESH

Q. How do I care for my Sadie Baby Sweets Cake Pops?

Cake pops are best eaten immediately.

Cake pops will last up to 7 days from when they are made if kept at room temperature, in the refrigerator or a cool, dry place. We also suggest that you keep them wrapped or in a plastic airtight container until ready for your event.

Please be cautious that these beautifully crafted mini desserts are fragile.  Weather conditions can affect the look and taste of the product.

HOW TO PLACE AN ORDER

Q. How do I place my order?

We make it easy for you to order. To place your order, you can either call us during our regular business hours or send us an email. It’s completely up to you.

Call us

Primary phone number for our store:
(614) 723-9323

Email us

Email us at Sadie Baby Sweets:
orders@sadiebabysweets.com

Shop Hours

Monday thru Wednesday:
(by appointment only)

Thursday and Friday:
11 am – 6 pm

Saturday:
10 am – 2 pm

Sunday:
Closed

PRODUCT SHIPPING

Q. Do you ship your sweet treats?

Sorry, not at this time.

EQUIPMENT RENTAL

Q. Do you offer cake pop, push pop and cupcake display stands for rent?

Yes! We offer display stands for rent. Renting ensures that your cake pops, push pops, cupcakes, and sweets are beautifully displayed.

A 100% refundable security deposit is required to rent equipment. Once you return the stand and we verify that is in acceptable condition, we\’ll refund your deposit.

FOOD ALLERGIES

Q. Do you have any gluten-free products?

Yes! We do offer gluten free products and are looking to add more! Please check back often as our menu changes.

Q. Do your products contain nuts?

While peanuts and other tree nuts may not be a key ingredient in many of our baked goods, all of our baked goods are made in the same area where make items containing peanuts. We use best practices in the manufacturing process, though accidental cross-contamination may occur.

CANCELLATION POLICY

Q: How can I change or cancel my order?

Once an order is paid for it cannot be cancelled however it can be reschedule if done within 4 days of the original scheduled pick up and with a minimum 2 week notice for the rescheduled pick up date.

Deposits paid for an event to “SAVE THE DATE” are nonrefundable.

Any changes to the quantities of the sweets, flavor selections and final payments are due 2 weeks before the event date. If an event is cancelled after the FINAL PAYMENT is made 50% of the final payment will be returned as long as we are notified at least 4 days before the original scheduled event date.

SATISFACTION GUARANTEE

Q: What if I am not satisfied with my order?

If you are not satisfied with your order, please contact by calling during our regular business hours or by emailing us.

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